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Hospital Hero of the Year

School of the Year

Joan Gough has been a volunteer at the breast unit at Barnsley Hospital for more than 20 years.

The 80-year-old, of Burton Road, started at the hospital in 1984 following the death of her husband Ralph.

Joan sorts out patient notes, deals with patients and helps staff.

She said it was important for patients to see a nice, smiley face when they enter the department to help put them at ease.

Joan started off in the outpatients department before moving to the breast unit and said not only had she made many good friends, she had also sadly lost some good friends too.

After receiving her award, Joan said: "I really never expected this. I have been there 20 years and it is something I do because I enjoy it, but

I'm delighted to have won and I'm pleased for the department and for the other volunteers in Barnsley Hospital who do a lot of work. It's a big achievement - I never thought I would get anything like this in my life.

"I love every minute of it and while ever I can keep going, I'll keep going. It helps the hospital and it helps me."

Have you or someone you know received exceptional care from a member of staff at Barnsley Hospital? If so, nominate them for this award.

It may be that you or a loved one went in for an operation filled with anxiety, but were made to feel at ease by staff. Or perhaps you want to tell us about a nurse or doctor doing an exceptional job, a department that is praise worthy or simply to rave about individuals who make a difference to those who visit the hospital?

The following points are intended as guidelines only, to help you with your nomination.

  • Tell us about your experience. What made it exceptional?
  • How has this person or department gone above and beyond to make you and others feel comfortable and relaxed in their care?
  • Did they do anything that you wouldn’t have expected them to?
  • Why were the facilities so good? Were they cleaner, more engaging or just simply better than others you have encountered?

The winner of this category could be anyone connected with Barnsley Hospital who has helped others to feel better.

If they’re getting it right, they’re a worthy nominee.